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Monday
May032010

First Time Users - How to set up eSurvey

Using eSurvey is very simple. However, before starting to work with eSurvey you need to make sure that you set up your account.

Please also remember that you can always select  from the app main menu the following options : 

HELP - for Online How To's and FAQs

What's New - to learn about our latest features

E-Mail Support - to submit your questions 

Call Tech Support - for assistance over the phone 

                                       ( 1st call Free - see Pricing ) 

Subscribe to Updates - to obtain updates by e-mail 

 

These are the 4 basic steps to create a Mobile Form.

 If your company has a BES server - please click here to Read this First

 


 

Click PLAY for Detailed InstructionsBy Default eSurvey sends all Forms (results)  to your Default e-mail Address.

To learn how to create an Additional e-mail address please see  Detailed Instructions 

Set up Application Settings
  1.- Select e-mail account to Send Out emails
  2.- Select Connection Type ( BIS, BES, WIFI, etc )
Set up a Service  
  1.- Add New Service ( More Information
  2.- Set up your e-mail address to receive information

 

 

 

Go to Create Survey Screen to Design your Form 
( Detailed Instructions )

Create your Mobile Form / Survey 
  1.- Create New Template
  2.- Add Questions
  3.- Edit Answers for Choice & Multi-Choice
  4.- Edit Conditional Logic
  5.- Select and edit answers to be posted
       Twitter.

 

 

 

Go to Create Survey Screen to instruct where to send the Results ( Detailed Instructions )

Set up Survey Settings
   1.- Set up Recursive Surveys
   2.- Set up email to send out data reports
   3.- Set up CSV file & multi-media attachments
   4.- Set up Box.net services 
Export Survey to other Blackberry phones.
 
 
 


 

 

Go to Run Survey Screen to execute your form Detailed Instructions )

Select Survey to Run 
  1.- Run your Survey 
  2.- Select Screen Theme 
  3.- When running a survey you can : 
.- Check Spelling
.- Include Symbols
.- Use AutoText for Answers
.- E-Mail Tech Support