Here are some interesting facts provided by the Aberdeen Group and the Grocery Manufacturers of America (GMA)
- Companies that implement mobile sales force automation (SFA) systems are 1.5 times more likely to improve sales force productivity than those who do not.
- 74% of companies who implemented mobile SFA said they increased revenue as a result of the system.
- Only 22% of top-performing field service operators use paper-based operations.
- Field service automation produces an average 18% increase in service revenues and 9% reduction in repair time.
- 60% of companies who implemented fleet mobility technology said it increased customer retention; 75% said it improved mobile worker productivity.
- In Direct Store Delivery operations, automated processes reduce receiving and verification time by 60%.