Mystery Shopping (secret shopping) research is frequently used for both an organization’s internal evaluation, as well as a tool for competitive research.

berryFORMS is proud to announce the introduction of mystery shopping services along South Florida’s Tri-County area ( Dade, Broward and Palm Beach ). All of our shoppers are highly screened, high-school or college educated professionals. We target trendy retail outlets and higher-end services & products such as; beauty salons, restaurants, innovative retailers, home sales, auto sales, electronics, and attractions. We work with your staff to develop a customized questionnaire for shoppers based on your sales and customer services processes.

Probably the most innovative feature of our new service is the empowerment of our research with our proprietary auditing tool "eSurvey" , that enables reports & results to be delivered or accessible to our clients in real time while our mystery shoppers are still at the store. Click here to learn more about our Mystery Shopper service.

berryFORMS will create your own cloud base mystery shopper business intelligence dashboard with Zoho Reports for all your retail outlets located in high end commercial areas such as Miami Beach, Aventura, Ft Lauderdale and Boca Raton, where you will be able to scrutinize in real time results, shopper's performance, stats and benchmarks for all your self-customized shop forms and guidelines. Likewise, berryFORMS plans to provide its innovative real time mystery shopper services in other areas by partnering with local service providers or resellers. If you are interested into learning more about our partnering opportunities please send an email to mysteryshopper@berryforms.com